Privacy Policy

The provision of personal data implies the collection, processing and use of the same by DentalAdria for marketing purposes and promotional activities. You can access your personal data at any time and request their deletion or correction by sending an e-mail to: info@dentaladria.co.uk

NB: The above content is the property of the DentalAdria company, which reserves the right to make changes.

Introduction

The privacy of your personal data is important to us. We want you to feel safe and protected by our company regarding your personal data and we act in accordance with this as well as with the legal provisions on personal data protection, in particular with the new Regulation (EU) for Data Protection, which comes into force from 25 May 2018. Below we inform you about the purposes of the collection and use of personal data. We also inform you how you can monitor your actions and rights. DentalAdria processes personal data provided by newsletter subscribers, patients and partners. This Privacy Statement explains how and why we handle your personal data. Our privacy policy covers communication and services offered by DentiCroazia to newsletter subscribers, patients and partners.

Who are we?

DentalAdria is offers dental services, transportation, accommodation and professional marketing. DentalAdria is located in Zagreb, Otona Župančića 16, Croatia.

What categories of personal data are processed? 

We collect personal information through subscription to our newsletter. Personal data refers to personal information provided voluntarily through the form on our website or social networks, which is required to fulfill the purpose of providing a service or establishing a business relationship, and in the case of sending newsletters for marketing messages.

For the purpose of providing services, we process the following data:
– name
– surname
– email address
– city
– telephone number

For the purpose of opt-in processes, i.e. sending newsletters, we process the following:

– name
– surname
– email address
– city

Other purposes for data processing:

We collect personal information through the contact form and process it to send personalized newsletters in which our subscribers receive information about our offers, services and promotional actions that we are preparing. Personal data is available to employees of the company, and is essential to carry out the work. (sending newsletters.)

You can unsubscribe from our newsletter at any time by clicking the “unsubscribe” link provided in each of our newsletters.

To manage subscriptions and newsletter deliveries, DentalAdria uses the Mailchimp platform and the services of “The Rocket Science Group, LLC” from the United States, which, according to the contractual agreement with DentalAdria, is the processor and acts exclusively by our decree and takes all necessary precautions to protect personal data according to its membership in the “Privacy shield”, the cooperation program between the EU and the United States.

In addition, we collect and process personal data through the form on our website so that we can present the offer and carry out cooperation with our potential patients. The business relationship also includes personal data collected through social networks, email, telephone number or SMS. The data is available to employees of the company, and is indispensable for carrying out the work.

In addition, we would like to inform you that, in case you leave your contact details through a lead generation campaign on Facebook, we may contact you by phone or send you messages via WhatsApp. This allows our company to provide you with additional information about our services or to discuss potential collaborations. Your data will be processed in strict confidence and only for the purposes explicitly indicated.

We also collect your personal data, such as your name, email address or telephone number, via the Tidio chat available on our website. This data allows us to contact you by telephone or via WhatsApp messages to provide assistance or information relating to our services. We assure you that all data collected will be used in compliance with privacy regulations and only for the purposes described.

Legal bases of processing
Consent for direct marketing (Article 6, paragraph 1, letter a).
The processing is necessary for the performance of the contractual agreement or to take action before the contractual agreement is entered into – Article 6, paragraph 1, letter f).
The period of retention of personal data

Your data is stored for the time

po necessary, as long as there is a reason for storage and processing:

– contractual agreement and documents – 5 years
– information about newsletter subscribers – during newsletter consent

Cookie Policy

To make our site easier and more intuitive we use cookies. Cookies are small pieces of data that allow us to understand how users navigate through our site. We use the data collected through cookies to make the browsing experience more enjoyable and more efficient in the future.
Cookies do not record any personal information about a user and any identifiable data will not be stored. If you want to disable the use of cookies you need to customize your browser settings by setting the deletion of all cookies or activating a warning message when cookies are stored. To proceed without changing the application of cookies simply continue browsing.
Visit AboutCookies.org for more information about cookies and how they affect your browsing experience.

Types of cookies we use

Essential cookies

These cookies are essential in order to allow you to fully use its features, such as filling out a contact form. Without these cookies, some of the site’s features cannot be used.

Performance cookies

These cookies collect information about how users use a website, for example, which pages are most visited. These cookies do not collect information that identifies a visitor. All information collected through cookies is aggregated and therefore anonymous. It is only used to improve the functioning of a website. By using our site, you agree that these cookies can be installed on your device.

How to manage cookies on your device

For information on how to manage (enable/disable) cookies on your computer, you can consult the following links, depending on your browser:

Chrome: https://support.google.com/chrome/answer/95647?hl=en
Safari: https://support.apple.com/kb/PH17191?viewlocale=en_US
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Microsoft Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9
Further information on cookies can be found on the website of the Privacy Guarantor: http://www.garanteprivacy.it/cookie

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google , Inc. ( “Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address in anonymous form) will be transmitted to and stored by Google on servers in the United States. Google will use this information to compile reports on website activity for website operators and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
You can prevent Google from detecting a cookie that is generated due to and related to your use of this website and from processing such data by downloading and installing this browser plugin: Google Analytics Opt-out Browser Add-on

In any case, we would like to point out that a specific parameter has been set up on this site that forces Google to collect the IP address only in anonymous form

Further information
We trust that we have provided you with useful information on the use of cookies on this site, if you need clarification on this matter, do not hesitate to contact us:

The rights of the interested parties
With regard to the collection and processing of your personal data, you have the following rights that we are required to provide:

Right of access
Right of correction
Right to erasure
Right to limit processing
Right to data portability
Right to object
Submission of complaints to the Guarantor
Right of access

You have the right to receive confirmation of whether or not we are processing your data and, if they are being processed, you have access to the data to personal information and the following information: purposes of the processing, categories of personal data referred to, recipients of data for and other rights mentioned above. If the data is transmitted and processed outside the EU, you have the right to have information on special protections. Where possible, you can obtain a copy of the personal data that is being processed.

Right to rectification

You have the right to obtain from us the rectification, without undue delay, of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to complete incomplete personal information, including by providing additional statements.

Right to Object

If the processing of personal data is based on the realisation of our legitimate interests, you have the right, at any time, to lodge an objection to the processing of personal data concerning you based on your particular situation.

If you file such a complaint, we will no longer process your personal information, unless we demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.

Contact information for the purpose of exercising your rights:
Please contact us at: info@dentaladria.co.uk or by phone at +385 91 6127105

We will process your questions and requests without undue delay and in compliance with legal obligations and will inform you of the steps we have taken.

Our location is:

DentalAdria
Otona Župančića 16
10000 Zagreb, Croatia